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The Mars Principles in
Action Summary

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The Mars Principles in
Action Summary

Our Approach to Business

At Mars, we have a deep respect for the environment and communities in which we operate and acknowledge our considerable impacts on people and the planet. We rely on farmers and nature for many of our ingredients. We operate 132 factories worldwide, serve millions of consumers around the globe and employ more than 65,000 people across our diverse business segments.
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Letter from Paul S. Michaels

What most people know about Mars is that we have a portfolio of brands that are loved by billions of consumers around the globe. What most people don't know is that we are one of the world's leading privately-owned corporations with more than 65,000 Associates, and that we touch millions more in the communities where we operate or source our ingredients

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Our approach

At Mars, we have a deep respect for the environment and communities in which we operate and acknowledge our considerable impacts on people and the planet. We rely on farmers and nature for many of our ingredients. We operate 132 factories worldwide, serve millions of consumers around the globe and employ more than 65,000 people across our diverse business segments.

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The Mars Five Principles

The Mars Five Principles of Quality, Responsibility, Mutuality, Efficiency and Freedom are the foundation of our culture and our approach to business. They unite us across generations, geographies, languages and cultures.

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The Five Principles are an everyday part of life at Mars
The MILKY WAY® brand dates back to the 1920s

The Story of Mars

In 1911, Frank C. Mars began making candies in his Tacoma, Washington, U.S., kitchen and established our first roots in the confectionery business.

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Governance

We are a global company that that is strategically aligned, but acts locally. Our business segments and markets may vary their approaches to reflect the needs of their own customers and markets.

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We are a global company that is strategically aligned, but acts locally

Understanding Our Impacts

A company of our size and global scope affects people and the planet in many ways. We must identify the social and environmental impacts most relevant and significant (or “material”) to our business and our stakeholders and focus our efforts appropriately.

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Rice is one of our major raw materials

Working with Others

Collaboration to create lasting mutual benefits is at the heart of the way we do business. Open dialogue and strategic partnerships have helped us establish effective business strategies and share what we learn for the benefit of society and the environment.

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Science

At Mars, we believe that evidence-based science is crucial to our ongoing success as a business and plays a key role in tackling a wide range of social, economic and environmental challenges faced by society.

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The Mars Center for Cocoa Science on Brazil is one of our dedicated science facilities

Quality

Quality is one of our Five Principles and is embedded in everything we do. Mars is the company it is today thanks the continued loyalty and trust of consumers and our business depends on providing quality products that people want to buy.

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Quality is one of our Five Principles and is embedded in everything we do

Scope of Data

This, our first major communication about how we put our principles in action, covers the global activities of Mars, Incorporated and its business segments: Mars Chocolate, Mars Petcare, Mars Food, Mars Drinks, Wrigley and Mars Symbioscience.

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Our Key Targets

Here is an at-a-glance view of the major targets we’ve set to ensure that our business creates mutual benefits for all those involved in making it a success.

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Performance Summary

Performance Summary of Health and Nutrition,Our Supply Chain,Our Operations,Our Products and Working at Mars

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